TIẾNG VIỆTCabin & Rates
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Booking Policy
Price Includes
• Accommodation: 1 night on boat
• Welcome drink, 1 bottle of water/pax on boat, and towels.
• All entrance fees
• English speaking guides (changed appropriately)
• Meals (1 x breakfast, 2 x lunch, 1 x dinner)
• Kayaking
• Welcome drink, 1 bottle of water/pax on boat, and towels.
• All entrance fees
• English speaking guides (changed appropriately)
• Meals (1 x breakfast, 2 x lunch, 1 x dinner)
• Kayaking
Price Excludes
• Round-trip shuttle bus from Hanoi to Ha Long
• Drinks
• Tips and personal expenses
• All other services not expressly stated to be included
• Drinks
• Tips and personal expenses
• All other services not expressly stated to be included
Cancellation Policy
Cancellation by Customer
More than 21 days before check-in: FREE of charge
From 11 to 20 days before check-in: 30% of total rates
From 7 to 10 days before check-in: 50% of total rates
Less than 7 days before check-in & no Show: 100% of total rates
Cancellation due to bad weather
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!
More than 21 days before check-in: FREE of charge
From 11 to 20 days before check-in: 30% of total rates
From 7 to 10 days before check-in: 50% of total rates
Less than 7 days before check-in & no Show: 100% of total rates
Cancellation due to bad weather
If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!
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